Frequently Asked Questions

Tk10i FAQ — All Your Questions, Answered in One Place

From app downloads and VIP benefits to deposits and referral bonuses — clear answers to all your common tk10i questions are right here.

App VIP Deposit Referral Betting History
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The tk10i app must be downloaded directly from our website — it is not available on the Google Play Store or App Store. Follow the steps below:

  1. Website's App PageGo to.
  2. Android Download the APK file. Before installing, go to your phone's Settings and Unknown Sources or Install Unknown Apps Enable.
  3. iOS iOS users should open the site in Safari and tap "Add to Home Screen" — it works as a web app.
  4. Once the download is complete, install the app and log in with your username and password.

The app is only ~18 MB, so it downloads fast even on a slow connection. For any issues, reach out via live chat.

Tk10i's VIP program has 5 tiers in total — Silver, Gold, Platinum, Diamond, and Elite. Betting regularly earns you points and moves you up the tiers. Each tier comes with its own perks:

  • Silver: 3% weekly cashback, faster withdrawals
  • Gold: 5% cashback, personal account manager, special birthday bonus
  • Platinum: 8% cashback, increased withdrawal limit, exclusive tournament invitations
  • Diamond: 10% cashback, priority support, custom bonus offers
  • Elite: Up to 15% cashback, unlimited withdrawals, dedicated manager 24/7

VIP points are credited automatically — no separate registration required. To check your current points and tier, go to your profile's VIP DashboardGo to.

This is completely false and a direct violation of tk10i's terms. Each individual is only Single account only to access it.

If multiple accounts are detected:

  • All accounts will be permanently closed
  • All bonuses and points will be forfeited
  • Withdrawal may be blocked and will be subject to verification
  • Future registrations may be permanently banned

If you can't access your previous account, contact support — do not attempt to create a new account.

Yes, tk10i's referral program rewards both you and your friend when they join. Here's how it works:

  1. From your profile Referral Link or Code Copy.
  2. Share that link or code with your friend.
  3. When your friend signs up, they should enter your code in the referral code field.
  4. After your friend makes their first deposit, you'll receive ৳300 You'll receive a referral bonus, and your friend will get an extra welcome bonus.

The bonus is usually credited within Within 24 hours credited to your account. You can refer multiple friends — there's no cap on bonus earnings. Wagering requirements apply to referral bonuses.

Minimum deposit amount at tk10i ৳300 (three hundred BDT). Details by payment method:

  • bKash: Minimum ৳300 — Maximum ৳50,000 per day
  • Nagad: Minimum ৳300 — Maximum ৳50,000 per day
  • Rocket: Min ৳500 — Max ৳30,000 per day
  • Bank Transfer: Min ৳1,000 — No maximum limit

Deposits are typically credited within Within 1–5 minutes credited to your account. If it hasn't arrived within 15 minutes, contact support with your transaction ID.

Don't forget to select the bonus option to claim your 100% Welcome Bonus on your first deposit.

All your betting and financial records on tk10i are stored in your profile. Here's how to view them:

  1. Log in and click the profile icon in the top right corner.
  2. Betting History To view: My Bets or Betting History tab.
  3. Transaction Details To view: Transaction History or Payment HistoryGo to.

Use the filters to view results by specific date, payment method, or game type. History shows the most recent Up to 180 days are visible. For older records, submit a request to support@tk10i.ws.

If you're experiencing issues with the app, try the following steps in order:

  1. Force close the app: Clear tk10i from your phone's recent apps and reopen it.
  2. Check your internet connection: Turn off your mobile data and turn it back on, or switch to a different WiFi network.
  3. Clear cache: Settings → Apps → tk10i → Storage → Clear Cache.
  4. Update: App Page— go there and download the latest version APK. Installing it over your existing app will update it without needing to uninstall first.
  5. If the issue persists, restart your phone.

When a new update is available, a pop-up notification will appear after you log in. If push notifications are enabled, you'll be alerted right away. If the issue persists, contact support via chat and provide your phone model and Android version.

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Why Bangladeshis Choose tk10i

Millions of players choose us for these reasons

Full Bangla interface

The entire platform is in Bengali — from registration and games to support and FAQ — everything in your language.

Fastest Withdrawal

For verified accounts, funds are typically transferred to bKash or Nagad within 15 minutes.

Safe & Licensed

Curacao eGaming license and 256-bit SSL — your data and funds are always protected.

Thousands of Game Options

Slots, Live Casino, cricket betting, football — enjoy it all with a single account.

24/7 Bangla Support

Even at 3 AM, chat with us in Bangla via Live Chat — average response time is 5 minutes.

Mobile-First App

Lightweight APK, fast load times, battery-friendly — runs smoothly on any Android phone.

About This FAQ Page

This FAQ page was created with tk10i's thousands of Bangladeshi users in mind — the ones who contact support every day with the same questions. Our goal is to bring the most common questions together in one place, saving you time so you can find answers without waiting for support.

Every question on this page has been selected from real user queries — nothing made up. From app downloads to VIP benefits, multiple account rules to referring friends — these are questions hundreds of users ask every single day.

There's a search bar at the top of the page where you can type any question to find what you need. Use the category buttons to browse questions by specific topic.

If your question isn't answered here, reach out to our support team. They speak Bangla and typically respond within 5 minutes. This page is updated regularly as new questions come in — so check back from time to time.

If you have a question that isn't covered here but you think would be useful — let our support team know. We'll consider adding it to this page.

Contact Support

Live Chat

The fastest way to get help — responses in as little as 5 minutes.

Available 24/7
Email Support

Support@tk10i.ws — For complex issues, response within 24 hours.

24-hour response

Log into your account before contacting support — this automatically shares your details and speeds up the resolution process.

Don't have an account yet? Get started for free

Sign up in just 2 minutes and step into the world of tk10i with a welcome bonus.

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