Privacy Policy

Tk10i Privacy Policy — How Safe Is Your Data With Us

Registering with tk10i means sharing certain personal information with us. This policy clearly explains where that information goes, how it is stored, and who it is shared with.

256-bit SSL No Third-Party Sales Updated: January 2026 Fully in Bangla GDPR Compliant

Tk10i's Core Data Protection Commitments

Before diving into the full policy, here are 6 key points to know

256-bit SSL Encryption

Every transaction and login session is secured with bank-grade SSL encryption. No outside party can access this information.

Sale of data is strictly prohibited

Tk10i never sells your name, mobile number, or any personal information to advertising companies or third parties.

Right to Erasure

You may request the deletion of your account and all associated data at any time. We will honor such requests within the bounds of applicable law.

Minimal Data Collection

Only the information necessary to provide our services is collected — no unnecessary personal data is requested.

Secure server infrastructure

All data is stored in ISO 27001-certified data centres, with 24/7 security monitoring and regular security audits.

GDPR & International Standards

Tk10i complies with European General Data Protection Regulation (GDPR) standards and Curacao eGaming privacy requirements.

Last Updated: 1 January 2026 | Version 3.0

This Privacy Policy applies to tk10i (tk10i.ws) and all associated mobile apps. By using tk10i, you agree to this policy. For any questions, support@tk10i.wsto get in touch.

1

What Information We Collect

Tk10i only collects the information necessary to provide you with a safe and quality service. We do not ask for data beyond what is genuinely needed.

Information collected at registration:

  • Full name & date of birth
  • Mobile number & email address
  • Residential Address (District/Division)
  • Preferred Currency (BDT)

Information collected during KYC verification:

  • Copy of National ID (NID) or Passport
  • Proof of mobile banking account ownership
  • Selfie or photo (for enhanced verification)

Automatically collected information:

  • IP Address & Device Type
  • Browser and operating system information
  • Time spent on site, pages visited
  • Login & logout time and date

Full payment card numbers and mobile banking PINs are never stored on our servers. Payment details are routed directly through an encrypted gateway.

2

Why We Collect Your Data & How We Use It

The information you provide is used only for the specific purposes listed below — nothing more.

Data Type Purpose of Use Required?
Name & date of birthAccount Creation & Age VerificationYes
Mobile NumberOTP verification, support communicationsYes
EmailImportant notifications & password resetYes
NID / PassportKYC Verification & Anti-Money LaunderingYes*
IP AddressSecurity Monitoring & Fraud PreventionAutomatic
Gaming HistoryBonus calculation & experience improvementOptional

* Required only before withdrawal.

Every marketing message sent to your email or mobile will include an unsubscribe option. Promotional communications are never sent without your consent.

3

Data Retention & Technical Security

All tk10i data is stored in ISO 27001-certified data centers. Servers are monitored around the clock, with security audits conducted every month.

Security level assessment

Data Encryption98%
Firewall Protection99%
DDoS Protection95%
Fraud Detection93%
Payment Security99%
  • All sensitive data is stored with AES-256 encryption
  • Passwords are stored using bcrypt hashing — even we cannot see them
  • Server access is restricted to authorized personnel only, with two-factor authentication mandatory
  • Data backups are taken daily and stored in a separate location
4

Sharing Information with Third Parties

Tk10i never sells your data. However, certain information may be shared with specific partners in the following limited cases:

  • Payment Processors: Necessary information is shared with payment services such as bKash and Nagad to process transactions. They are bound by their own privacy policies.
  • KYC Services: Approved third-party providers may be used for identity verification.
  • For legal requirements: Information may be disclosed in response to lawful requests from government authorities or regulatory bodies.
  • Game Provider: Gameplay data may be shared with game providers, but your personally identifiable information is never included.

Your personal data is never shared with any advertising company, data broker, or marketing firm. This is a non-negotiable policy at tk10i.

5

Cookie Policy & Tracking

The tk10i website and app use various types of cookies. Cookies are small files stored on your device that help improve your browsing experience.

Cookie Type Purpose Can it be disabled? Duration
Required Login sessions, security No For the duration of the session
Analytics Understanding user behaviour Yes 30 Days
Functionality Saving language preference & theme settings Yes 1 Year

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the site.

6

Your Data Rights

Tk10i believes you should have full control over your own data. You have the following rights:

Right to Access Your Data

You can request to see what information tk10i holds about you at any time.

Right to Rectification

You can correct any inaccurate or outdated information. Simply contact our support team.

Right to Erasure

After account closure, any data beyond what is legally required will be permanently deleted.

Right to Data Portability

You can download your gaming history and account information at any time.

Right to Object to Processing

You can opt out of marketing messages or object to specific uses of your data.

Right to Restrict Processing

Under certain circumstances, you may request that processing of your data be restricted.

To exercise any of these rights, email us at support@tk10i.ws. We will respond within 30 days.

7

Minor Privacy Protection

Tk10i is strictly for users aged 18 and above. We never knowingly collect or store personal information from minors.

If a minor has accidentally registered an account, a parent or guardian can notify us at support@tk10i.ws and we will immediately delete that account along with all associated data. There are no exceptions to this policy.

If there is any doubt about a user's age, tk10i may request KYC documents at any time. The account will remain suspended until verification is complete.

8

How long data is retained

Tk10i retains your data only for as long as necessary. Some information may be kept after account closure for legal compliance purposes.

  • Active Account: All data is retained for the duration of your account.
  • Financial Transaction Records: Up to 5 years as required by law.
  • KYC Documents: Up to 5 years as required by regulatory rules.
  • Gaming Logs: Deleted 2 years after account closure.
  • Marketing Preferences: Deleted immediately upon withdrawal of consent.
9

Security Incident & Reporting Policy

Tk10i's security team monitors systems around the clock. In the event of a security breach, our response plan is as follows:

  • Regulatory authorities notified within 72 hours of an incident
  • Affected users will be notified by email or SMS as quickly as possible.
  • Clearly communicating what data was affected and what steps are being taken
  • Forced password reset on compromised accounts

If you notice any security issues, please report them to security@tk10i.ws.

10

Privacy Policy Changes

Tk10i may update this Privacy Policy when necessary. If significant changes are made:

  • You will be notified 30 days in advance to your registered email
  • Notifications will be sent via the app and website
  • The date of the latest update will be shown at the top of the page

Continued use of the site after any changes have been made will be considered acceptance of the updated policy.

11

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

  • Email: support@tk10i.ws
  • Security: security@tk10i.ws
  • Live Chat: Click the chat icon on tk10i.ws (24/7)

Guaranteed response times: general inquiries within 24 hours, urgent security matters within 4 hours.

Tk10i operates under Curacao eGaming. In the event of a privacy dispute, Curacao regulations will apply.

Frequently Asked Questions

Betting on cricket is straightforward. Start by logging into your account, head to the "Sports" section, and select cricket. You'll see a list of upcoming and live matches. Click on the match you want to bet on to view all available markets — match winner, total runs, first wicket, Man of the Match, and more. Select the odds for your preferred market and a bet slip will open — enter your stake and hit the "Place Bet" button. You'll receive a confirmation message once your bet is placed. Keep in mind that odds change quickly in live matches, so be ready to act fast.

Yes, absolutely — and tk10i actively encourages it. Head to the "Responsible Gaming" section in your profile to access several helpful tools. Set a deposit limit to control how much you can deposit daily, weekly, or monthly. A loss limit will automatically pause your account once you reach a set amount. A session timer lets you decide how long you play — the app will remind you when your time is up. Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period — this is intentional.

Start Gaming Safely at tk10i

Enjoy the best gaming experience in Bangladesh — with your privacy protected and full transparency guaranteed.

18+ | Play Responsibly | Your Data Is Always Protected

বাংলা